Customer Portal & Tracking
The customer portal gives clients secure login access to track their shipments by waybill or shipment number, with their own credentials.
What it does
You can provide your customers access to track their shipments using Waybill or shipment numbers through the customer portal. Using access details your customers can log in to the portal and see the details of the shipments, for instance, the item details, quantity, etc.
The customer portal implements end-to-end visibility to your customers for their freight orders. Right from placing orders customers can observe their logistic partner operations in real-time. Customers can watch the status of their orders, track their cargo during transportation, and also upload or download important shipping records if they need them.
- Secure per-customer login
- Track by waybill or shipment number
- Self-service documents and status
Frequently asked
What is the customer portal?
It gives your customers secure login access to track their shipments by waybill or shipment number and view details such as items and quantity.
What can customers do in the portal?
They get end-to-end visibility, watching orders in real time, tracking cargo during transport, and uploading or downloading shipping records.
How do customers access the portal?
They log in with the access details you provide, then track shipments and view their freight orders.